Next, try turning the fan motor blade by hand. And like stated above no one wants to work on them. If... the condenser fan motor does not have continuity, replace it. Evaporator fan in the fridge is running and the evaporator coil in fridge is only slightly frosted (first few inches). We brought it to my house on Saturday, and were worried it might not … If you purchased an Elite model you paid for the privilege of having a longer warranty on the sealed system, @jayeff it is an Elite, so that gives me hope!! I do, however, appreciate your assistance Jeanette! Linda McCoy. Not sure but maybe 10 years instead of 5 years. Says there is nothing he can do and to call back if it happens again. If the refrigerator you bought says LG on the front, then LG is responsible for the warranty. Compressor primary, but that makes circuit board need a new patch, Freon changed 3x, Refrig Coils replaced. Look up thru Better Business Bureau and Consumer Affairs. This is a huge flaw on these refrigerators. Wait up to eight seconds; the defrost timer will become reset. Refrigerator Condenser Fan Motor Troubleshooting. Once you access the ice fan, you may find excessive frost in this area and on the evaporator that could be causing your cooling problem and fan problem. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. Check the warranty on your model (look in the user guide) to see what it says. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. Anyone have any idea what is going on? It is common for these refrigerators to have bad relays , this is why it is running erratic, and probably not sending power down to the compressor, someone who knows what they are doing can replace the relays. 05/02/2020 by The freezer fan not working to get cold air to the refrigerator can cause loss of food due to spoiling, sickness due to consuming bad food, and even an increase in your utility bill as the fridge continues to try to pump cold air with no circulation from the fan. I don’t know, but it doesn’t cost anything to try and see if it works. My owners manual says sealed system is 5 years and compressor is 10 years, KRISTINE MCKENNA It is a difficult job and experience and special tools are needed. We keep it clean and dust free as well. I own an appliance repair company. My Kenmore Elite refrigerator is having the same problem. 02/11/2018 by I took the back cardboard off and vacuumed out a lot of dust, but after I plugged it back in I noticed the fan is not running. Jeanette Brown-Snyder Model 795.74023.412. Kenmore freezer not cooling fix. As a result, the refrigerator will not cool. Some of the more common Kenmore refrigerator issues include temperature control problems, noisy ice makers, or condenser fans that keep running even after the fridge has reached a designated temperature. so I changed it to the next size 0.040 I.D. With the gauge reading now around 110 psi on the high side which is good, but now i’m getting around 7-10 psi on the low side definitely GREAT!! Close and open door and listen if you can hear it start / stop with door close / open. (Just an FYI, the Sears 5 year warranty was over $1000 so we didn’t get it. I also opted to purchase the one-year Sears warranty for $200. If in the piping internal to the refrigerator and unable to be accessed, then to my mind the refrigerator has to be replaced as I realize that this area of the fridge cannot be fixed. 01/07/2019 by I don't know how old it is. Although having said that, failing 1 month out of warranty for such a failure should be taken into account by the manufacturer on what they consider to be a "quality" product. It usually occurs once every 8 -12 hours of the fridge running and lasts for about 20-30 minutes. To d... etermine if the evaporator fan motor is defective, try turning the fan blade by hand. To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. 05/05/2020 by The refrigerator condenser fan plays an essential role in the refrigeration cycle, but not all refrigerators have one. My wife is not happy as less than 3 years later we are in the same situation and waiting for the sears third party to come out and tell us what’s wrong. This time the problem is that the refrigerator is not cooling sufficiently (55-58 deg) but the freezer seems ok (5 deg). Thanks to all in advance. Air flows through a vent in between the fridge and freezer. Hello. The condenser fan motor is found in the back of the refrigerator, and it moves air across the compressor and the condenser to keep them cool. If the fan blade does not turn freely, replace the fan motor. To determine if the fan motor is defective, first check the fan blade for obstructions. Then I unplugged the power from the wall. If it is less than 5 years from the date of purchase there is a 5 year manufacturer’s warranty on the sealed system (see p.3). Please help if anyone has an answer to the issue. If the refrigerator’s light doesn’t work … Im already leaning towards the compressor failing. After it is fully defrosted, clean it, open the vent and clean it, check for anything that could block air flow. Well I replaced the compressor in mine and it worked for about 10 months and now is broken again. Also when you purchase the water filters after the first one, you can submit the receipt and get half your money back during the 5 years.) If the blade does not spin freely, replace the condenser fan motor. Hate to start buying unneeded parts, until find right one. Fridge is still down. It may have been stuck in defrost mode but the only way to fix the issue seems to be to replace the main controller. Email. WOW!! It is a guessing situation. Make sure this fan is audible. If the evaporator fan doesn't run in the diagnostic test mode, then you could have a defective control board, but the problem could also be a bad evaporator fan or a break in the wiring. Sears/Kenmore/LG have been unethical and deceptive with these refrigerators. What did you find out? No no-no. Kenmore Elite 795.7402 is notorious for linear compressor issues. If the defrost sensor trips because it's not working correctly, frost builds up on the evaporator fins, eventually making the refrigerator and freezer not … Called local repair guy, paid a $30 service call, said was out of freon. Thanks for the link Jayeff. Just to inform most of you out there a refrigeration system is never supposed to run into a vacuum state, it might be around 5PSI and that would be if the coils were frozen but never into a vacuum, especially when the evaporator and freezer coils are as warm as they are. what a problem we’re all facing with this fridge design “french door” Anyways, believe it or not the real problem with this fridge design is not the compressor, its the way the refrigerant is being distributed to the refrigerator evaporator. sounds like were all in the same boat here, approx 4 years ago we purchased a Kenmore elite fridge and just last month the 2nd compressor went out just the same. Next, try turning the fan motor blade by hand. Unplug the refrigerator to disconnect electrical power before accessing internal components. Additionally, if the motor is unusually noisy, replace it. Sears went out of business shortly after I bought the fridge. If the start capacitor is defective, replace it. if in the piping or the condenser coils etc then that particular section needs to be replaced. So the compressor has not failed this time, but for some reason the refrigerator evap is not cooling. The compressor was the problem. He told me he had a French Door made by LG and put is to the curb. If not, it can actually put out enough heat to prevent the refrigerator from cooling. Buyer Beware!!!! If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running. Wish we had kept our 1980s fridge, even if it was technically noisier. They have a poor reputation for quality and service. That is what Kenmore Elite means, made by another co. If the condenser coils are hot then you'll have to check if the evap unit and fan is iced up or not. If the blade does not spin freely, replace the condenser fan motor. Actually, I LOVE to work on them. Btw, I did sign on to the class action. Yesterday, at Loews, LG Refrig selling for $2,800. I have same model and it just stooped working today - any fixes - its 2 years old - think LG makes it for them. If the temperature control thermostat does not have continuity at any setting, replace it. Begin by unplugging the refrigerator from the wall. Appreciate your help and will post what I find out. On the seventh day the refrigerator started working again. It's a little over a year old, shouldn't be anything major. I just submitted my information/situation. @zookster. He said purchase either GE, Whirlpool, or Frigidaire. We shouldnt have to take a hit on food expenses and repairs. Fixed, same issue, as compressor has not been recalled or changed. Couple hundred dollars of food trashed or given away. So the next morning the fridge is suddenly operating normally again. The fan is working but the fridge on the bottom does not get cold enough. Would this not let it cool at all, or would just build up ice? If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. Listen to your refrigerator; there is a fan located at the back of freezer which circulates air throughout the freezer. … We all need to get together for a lawsuit. Calls LG constantly. Some refrigerators have more than one evaporator fan motor. Thanks in advance, great site. If your brand new Kenmore refrigerator is not cooling, it's likely the problem is more complicated than any quick fixes to the display. Then, IF the fan is working, check the duct work which allows the fan to blow the cold freezer air into the fridge part. Something to think about if you find that the compressor is faulty. usually at the front side of the cap tube therefor not allowing the gas to boil off in the coils and driving down temps to get cold. If the evap unit is not iced over, check that the evap fan works (mark a fan blade, close the door for a few moments then open door and see if marked blade has shifted. After 30 seconds it should go to 200VAC. Свернуть Ещё. And they have the nerve to try and up sell extended warranties in person by the Tech and over the phone. The refrigerator is not level. It is not a 'sears' problem, it is LG. This is done by depressing the refrigerator temperature and icemaker buttons simultaneously for five seconds. Thanks for the heads up on the class action suit. With the compressor connector disconnected, unplugging the fridge and pluggin it in again and measure the the voltage on “CON201”. 02/10/2020 by The sheet recommended testing the voltage with the compressor connector connected and after 10 minutes check the voltage on “CON201” (you will have to push test leads into back of connector to make contact). @jayeff I am praying they will help me out, as my 5 years was up on February 19th, And it broke in April and they can’t get to my house till May 27th =(, 05/12/2020 by Does it mean it needs a new fan? Thankfully I used Visa for the warranty purchase and they were able to get my money back. Also check that the evap unit is icy cold. Everyone thinks they are an expert. I felt bad that they had a 3 hour repair job full on soldering - and it still didn’t fix it, For LG to make such bad refrigerators and make the repair like surgery - where the labor is over $500 - my fridge is still not cooling - and I’m close to buying another fridge - I’m just hoping that they will honor their Warranty - 4 appointments geeesh, It’s so crazy that they had no idea that selling me something that broke that they could’ve fix did not make me want to pay them a monthly fee, 01/25/2020 by Arnold Barron. Mine was not. In the meantime, I have a refrigerator that doesn't work and family coming in for the Christmas holiday. The warranty doesn't differentiate where the problem is, just if there is a problem or not with the sealed system, if you know what I mean. Then when your refrigerator breaks you pay 1/2 price. The compressor breaks about 18 months. When I took the cover over the fan off, there was this one hamburger patty in there in a zip-lock. The refrigerator control is not set correctly for the surrounding conditions. I put a new fan motor in today nothing. Unbelievable ignorance here. Most likely they will not do anything, again. Same - the gall to try and up-sell me when their customer service is horrid (on hold or hung up on - there was a recorded message that said their computers were down and to try and call back in 24 hours - I guess it’s the Philippines - I find the chat feature is much better), and they’re service technicians were not dependable (a no show - has to order parts that would take a week for apparently a common issue) and were unable to fix it. Freezer ok. Be aware though that it only has a warranty on the parts not the labour. Here is a link to the parts for your fridge. I will also sign up for this Class Action just in case, but according to the lawsuit, Kenmore refrigerators are not covered. SAVON ANDRE, my email is email@example.com if not can you please recommend somone other than sears. Unfortunately, I cannot get any info as to whether it will apply to Kenmore branded LG systems like mine. Same answer last year with other technician. They ordered parts to test the Freon, one week, then more parts, two more weeks, fianally said it was a Freon leak somewhere in the cabinet somewhere would not be able to repair the unit. One more thing to think about, if by some chance the service tec didn’t use dry nitrogen to pressurize and flush out debris within the system after installing the new compressor then the system could still be contaminated and another failure is bound to happen. It is behind a panel in the freezer compartment as is the evap fan. I have the same problem. To determine if the start capacitor is defective, test it with a multimeter. Another $95 bill and nothing to show for it. I check the old one with 120 v - Answered by a verified Appliance Technician When the refrigerator and freezer are not cooling, first check if the machine is plugged in and powered on. The freezer 15-30 degrees? 04/05/2019 by Kenmore model 253.62812202 Top Mount Refrigerator. The one in the rear freezer panel, is not running at all. Got this for free off of craigslist and fixed the fan. This great little fan saved my older Kenmore from the landfill. Unplug the refrigerator and remove the screw that holds the control box. I'm hoping Kenmore (or someone) can make this right. And a leakage will spell disaster for your … 970-416221. There really is no fix. 01/24/2019 by I wish I had better news. The sealed system includes the compressor, evaporator unit, condenser and associated piping etc. Michelle Smith All technicians tell me compressor will fail in 12-24 months. Terms — The problem with the condensing coil being aluminum is that over time, the refrigerant starts to break down the condenser (being aluminum) and the small contaminants start to float within the system and that can cause the capillary tube to become plugged and not cycle any refrigerant within the system so cooling effect doesn’t take place. @Melissaann501 did you get any news on possible solutions? If you defrost this area, you may find that you do not … I just checked for what Jayeff mentioned earlier. Top is near 40-47 and freezer below is high 20s. This switch controls the cooling to the refrigerator section. I don't agree as it has been there for years without problem. Latest repairs, new compressor installed 2x, upgrade to circuit system to help w/ known problem, new refrigerator coils, Freon leaking 2x, proper balance between Refrig and Freezer off. This is an OEM part from the manufacturer. If the unit and fan is iced over, this means that either the defrost heater is not working, the defrost timer is not working, the control board is faulty etc. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. The rest of the fridge usually only has the 12 months. If your refrigerator is a Kenmore Elite manufactures by LG, LG is not responsible for any of the warranty. Kenmore Elite is supposed to be a quality product, but it made buy another co. 970-416221. 04/04/2019 by If the problem is anywhere in this area except the pipes where they are encased in the cabinet insulation then it can be fixed. The fan motor died in my previous fridge, so while I am fixing it I am borrowing a full size Kenmore stand up fridge/freezer from a friend who had it sitting in his garage. It’s in awesome shape other than the compressor doesn’t work as per two repairmen!!!! All the while sears try and up sell monthly warranty on all your kenmore purchased items for $50 a month. Just last week I decided to put my refrigerant gauges on the system and exactly what i had expected, when i checked out the pressures on the gauges the high side gauge was reading approx 110 PSIG so i knew that the compressor was trying to push the gas, and the low side was in the negative side where it was actually in a vacuum. You'll have to pull the back panel off the freezer wall (inside wall) to view the coils. We have the same issues. Hate to mention, but look up BBB and Consumer Affairs. 02/03/2019 by Tip 7. I did notice that the coils had some ice on them and there was some ice in the drain. It had the exact same symptoms you describe. The compressor should have a 10 year warranty. Have dealt with this 2x in 3 years. If the fan is not working, no cold air will get to the refrigerator compartment. I suppose it could be a restriction or maybe the 2-way valve that supplies the two evaporator circuits is not operating properly. This type of pressure you definitely don’t want to see especially with it running into a vacuum state. The refrigerant would have to be extracted, the faulty part replaced, the sealed system needs then to be evacuated (vacuum created) and new refrigerant put in and then the system needs to be tested to make sure that the pressures, temperatures etc, are OK and then resealed again. The high performance electronics repair kit. They are working on these all day. Then, check the temperature controls to see if they are set properly. Could not even stay in my house. Is this fixable? They only last anywhere between one to three years. Same issue, same problems. Julio Mejias. Now we are registering cooler than the selected setting and food is freezing in the fridge. No error codes, fan and compressor are running, just not cooling. @mlsandses. I ordered a new one for 180 off ebay. I already bought new fridge and this is my garage project. Good luck! You should hear the motor start. when it reaches this usually the ice has already melted, due to heater, and the compressor is started again to drive the freezer back down to 0 deg F (-20 deg C) with the evap fan running. Rich Conrad, No fix for mind either, it's the compressor which is an epidemic on these LG refrigerators. Bonnie Whitt. If the motor has failed, the condenser and the compressor will run hot, and this can cause the refrigerator not to cool. Will check the parts today, and let you know. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. I submitted my information and they got back to me asking for more details about 1 week later. I'm going to Grainger in the morning and see about, a 40u450VAC cap, and see if this will "kick-start", the compressor better. @krissymc, Do not but a French door refrigerator by Kenmore Elite (actual manufacturer is LG) . When your refrigerator is working properly, the thermostat turns the compressor on and off. Thanks for that info! Expect this. Did it have the correct pressure? The inside of the manual states a 10 year warranty on the compressor. He said the control panel needed to be replaced so I ordered a new one. The evaporator fan motor circulates the cold air from the coils thru the compartment. You will see thousands of the same problems. The sealed system includes the compressor, evaporator, condenser, filter dryer and associated pipes etc. Getting the part will take days as most places don’t stock it. They dissipate heat as refrigerant passes through them. Usually with this symptom the evaporator coil at the rear of the freezer is frosted over and air is not being circulated through the coil and into the refrigerator. Technician finally returned to finish the job. Most of us want nothing more than a refrigerator that works. We are on our second Kenmore junk elite model 795.740 31 cu ft. First stopped cooling with no error codes, called home warranty service and the sent Sears out. A faulty fan increases the cabinet temperature, which can also overheat the compressor. Then making %#*@ sure that he or she either blows out the entire system with nitrogen or even better yet flush out the system with FJC 2032 Flush Solvent to get rid of these particles. If the refrigerator is not cold enough the condenser coils may be dirty. Unit and fan is not set correctly for the compressor….doesnt seem right to me dust free as well correctly the! Every 2-3 years off, then you 'll have to pull the back panel the... 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