If you have more than one discrimination complaint against an agency, the agency's EEO Office must investigate your complaints together. United States Postal Service electronic EEO filing (efile) Welcome to the USPS efile site. The government-wide average was 344 days. This is the on-line system for initiating the Equal Employment Opportunity (EEO) counseling process or the Alternative Dispute Resolution (ADR) process with an EEO Counselor to resolve your claim of employment discrimination. Let us get to know about the same in detail. There was no explanation why the delivery supervisor never showed. Know your rights to a workplace free from discrimination. info@eeoc.gov Then if you are willing to be interviewed, select Yes else select No. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: File Complaint about Mail Fraud or Abuse Committed by a Person or Company: Does UPS, FedEx and USPS deliver on Thanksgiving Day 2017? A company with more than 14 employees is subject to the EEOC … Your email address will not be published. Please take a minute and read the following before filing a complaint with our office. I left and she went back to her office . If you decide to file a formal EEO complaint, your identity will not be kept confidential during the formal complaint process. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. Postal Service, You can find more information about contacting the OIG, You can call the number 1-888-USPS-OIG or 1-888-877-7644. For the same purpose, it is important for all the USPS customers to know how to raise a complaint with USPS using different methods. She came back and said it would be 10 or 15 minutes as he was talking to the carriers and couldn’t break away. Post Office in Question Is it Important to Put the Return Address on the Envelope or Mail? USPS timely processed 99.5% of the 17,054 pre-complaint counselings (without remands) completed in FY 2009. l paid for $50 insurance and due to the stupidity of the postal service I am being CHEATED out of my money. United States Postal Service electronic EEO filing (efile) Welcome to the USPS efile site. Write to the U.S. I was there at 10:30 a.m. File a Complaint with the U.S. The participation rate for FY 2008 was 0.77% and for FY 2005 was 0.88%. This is to ensure that they are investigated as quickly and as efficiently as possible. Yes, I do want a reply. Before sharing sensitive information, make sure you’re on a federal government site. EEO Complaint Processing I. Counseling. The method to file a USPS complaint with OIG is mentioned below: In the case of mail fraud or abuse which is found to have been committed by a person or a company, you can seek the help of the U.S. Postal Service’s Consumer Advocate office at: United States Postal Service. 4. The Morales Group 5628 W 74th Street, Indianapolis, IN 46278. Call with questions about stamps or orders placed online through The Postal Store ®. John Cyncar vs USPS In the first class action case, complainant John Cyncar on April 30, 2001 filed a formal EEO complaint alleging that he was discriminated against in violation of Section 501 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. COMPANIES AND GOV…………. Complaints were filed by myself and also the CFO (Jennifer Burton) several times. Your email address will not be published. Postal Service Office of Inspector General (OIG)] or contact the local police. The US Postal Service believes in the philosophy that the customer is always right. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Earlier this year I spoke to Yvette Harrell acting supvr then later on in the year I spoke to Leroy Anthoney, supvr and I sat waiting to talk to the manager Erin Harris but have no luck. This website allows you to initiate a request for EEO counseling online, submit information about your EEO informal complaint, and view the status of any EEO case that you originally created with efile. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Theft, Fraud, or Waste by the USPS or a USPS Employee. Box 25438, Tampa, FL 33622-5438; or call 1-888-336-8777 (or for deaf and hard of hearing individuals 1-888-325-2914). When I was only working 5 hrs. Put your Mail on Hold During Vacations with USPS, USPS Sunday Delivery & Hours | Mail on Sunday, USPS Delivery Times, Hours, and Days | Delivery Schedule, UPS Sunday Delivery & Hours | Mail on Sunday, USPS Tracking | Track Package by Tracking Number, USPS Tracking not Updating | Delivery Status is Down or not Updated, USPS Saturday Delivery & Hours | Post Office Hours. He didn’t know that he was supposed to keep it. I believe the Jones address is 3204 sw quail cove y ave. You cannot decide that. § 404, 18 U.S.C. if your the govmnt anyway it doesnt matter ,nobody can even file a complaint let alone get a refund ,just be glad the usps even got it there,and like it. 1-844-234-5122 (ASL Video Phone) that she would call the sheriff and have me removed If I did not leave the premises immediately . THOMAS ENTERPRISES ??????????? He brought the damaged item to the post office but it was refused because the damaged box was not included. When after the several failures with the USPS we had to rely on FedEx who charged $56.94 for the service that in the end was far cheaper than the money spent with the USPS in the several additional fees as stated above not to mention the stress. I went to the USPS 76904 office and was told by the postal worker that she would see if the carrier was free, but she doubted it. USPS' average time for completing an investigation was 113 days. United States Postal Service electronic EEO filing (efile) Welcome to the USPS efile site. We are in need of a copy of one of many complaints we filed late last November and December 2018. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. It is interesting how this USPS form does not have a category for failure to deliver even after numerous attempts using your different services from Express to Priority to Regular mail even though this IS your primary mission and purpose. Login to EEO efile. Any help would be appreciated. USPS expended a total of $4,541,324 for 3,014 complaint investigations, for an average expenditure of $1,507. Postal Service, P.O. An official website of the United States government. The following are summaries of some class action EEOC cases pending and/or settled against USPS. EEOC said that I could only get $300,000. Learn more… * EEOC revised the formula for calculating the ADR offer and participation rates in FY 2006. Postal Service (USPS), is authorized by 39 U.S.C. You can contact an EEO Counselor by calling the office responsible for the agency's EEO complaints program. She said she was outside. Mixed Case Complaints . If you select No, then you have to fill the information like your name, address, contact number, city, state, etc. Please contact me below as soon as possible. On this very form you ask us to provide contact information for you to follow-up on this report. USPS' average processing time for all complaint closures increased from 238 days in FY 2008 to 243 days in FY 2009. 131 M Street, NE 1-800-669-6820 (TTY) Next time we’ll just shortcut the misery and rely and approach your competition. The USPS just doesn’t care. (1/31/09) Reprisal Discrimination – Employee alleged, among other claims, that the Postal Service discriminated against him in reprisal for prior EEO activity when his computer access was taken away. IF AT FIRST? Why couldn’t she help in the mail room ? Bases of Complaints Filed. US Postal Service employees can file a discrimination complaint by mailing to: NEEOISO-Informal Complaint, U.S. EEOC complaints do not necessarily have to result in court cases. Learn more… Diversity and Inclusion. The election requirement does not apply to employees of agencies not covered by 5 U.S.C. during an official audit of USPS finances; to an investigator, administrative judge or complaints examiner appointed by the Equal Employment Opportunity Commission for investigation of a formal EEO complaint under 29 CFR 1614; to the Merit Systems Protection Board or … My confirmation number is CAH329192804 and my mail is supposed to be held until tomorrow 11-19-18. Though USPS does not let down its customers ever, and always ensures to provide an impeccable and efficient service to its customers, sometimes the customer may wish to highlight a dissatisfaction he would have experienced in the form of USPS complaints. 202-663-4900 / (TTY) 202-663-4494, Call 1-800-669-4000 EEOC complaints are handled by the Equal Employment Opportunity Commission (EEOC), the body responsible for investigating discrimination complaints based on religion, race, national origin, color, age, sex, and disability. You must file it with EEO counselor within 45-day time limits. Overview A complainant who is an employee of an agency shall have a reasonable amount of official time, if otherwise on duty, to prepare an EEO complaint and to respond to agency and EEOC … Every time someone of color, particularly African Americans enters the facility there is a tendency of staff to over monitor their behavior under the “pretense” staff is asking the clerk a question or looking for something; which in turn makes customers of color feel anxious, threatened or unwanted; big reason why this Post Office is usually empty; disappointing. Lots of racial profiling goes on inside the post office with respect to People of Color; witnessed this behavior a number of times; generally will ignore it; however, felt compelled to make USPS aware; the situation is as follows: Please advise this carrier to deliver the mail correctly. Now, click on the Preview and at last you can confirm the complaint. Postal Inspection Service is the federal law enforcement agency which can protect your mail system. I was threatened by the Post master ( incline Village , NV. Although this can potentially happen, typically, you may be able to resolve the matter earlier through negotiations directly between your counsel and counsel for your employer or mediation. USPS agreed to pay a total of $5,631,795 plus other benefits for 598 complaint closures through settlement agreements, final agency decisions, and final agency orders fully implementing AJ decisions. To submit the online complaint by using the USPS OIG website or the USPS compliant form your complaint should be about one of these: If your complaint does not relate to one of these, then you can contact the USPS customer service. An investigation was conducted and it was determined that the complaints had no validity. We do not expect to hear from you. Dinky T March5, 2018 BECAREFULLY AWARE OF BREECHES AND SECURITY BREECHERS KNOWNINGLY…….. Mail regularly misdelivered generally on Mondays when the sub may be delivering. This website allows you to initiate a request for EEO counseling online, submit information about your EEO informal complaint, and view the status of any EEO … R. You must keep the EEO complaint processing office aware of your current mailing address at all times. United States Postal Service electronic EEO filing (efile) Welcome to the USPS efile site. Section 7121(d), notably employees of the United States Postal Service. Filing Both a Complaint and a Grievance . She said that he promised that I would not be angry about it. We will provide that information as a matter of course, but truly believe that we have no expectations from you. In order to have met the federal 2% participation rate goal, 14,158 IWTD were needed. This website allows you to initiate a request for EEO counseling online, submit information about your EEO informal complaint, and view the status of any EEO … Perris, CA 92570 The last time my local post master here in Hartford City In called Indy to check on a previous missing item he was told it wasn’t lost but they couldn’t find it. It will take care of your USPS fraud report. 475 L’ Enfant Plaza, SW. Washington, D.C. 20260-2200. I correctly filled out the forn indicating that the hold was for myself (individual) and not the entire household. These methods are explained below: You need to post your post office complaints or other complaints in a letter to the following address: If you observe an instance of the theft, fraud, waste, or abuse which is found to have been committed by the USPS or the staff of the USPS, then you can file a complaint against USPS employee with the Inspector General (OIG) at the USPS Office. I fill out the form you provide and request my mail to be held and you don’t do it or follow up on it. Formal EEO Complaint Process Losing Your Right to Anonymity . Office of the Consumer Advocate. Postal Service: All About Take Our Daughters and Sons to Work Day. I have tried talking to the supervisor one on one and I waited out side the door I directed to for 95 minutes when I was told the Mgr Erin Harris was on a conference call with the postmaster. Management there then coached 3 coworkers to lodge complaints against me. You can get in touch with them to raise the complaint about the following: If you have the tracking number, then choose Yes and enter the same into the blank field, and if you do not have the tracking number, then select No. EEO Counselor. Office of the Consumer Advocate. Note: Whether a new incident should be filed as a new or amended EEO complaint is left to the EEO director’s discretion. Jones mail is placed in my box. CFR Regulations: Postal Employees Representing other Employees in EEO Cases. Important aspects of an effective equal employment opportunity (EEO) program are a strong affirmative employment program and a discrimination complaint processing system which facilitates the early informal resolution of complaints. Find your nearest EEOC office The name, address and contact information including a phone number for the employer you are filing against. Express, is the postage money back. Postal Service, P.O. Postal Inspection Service will handle your complaint well. Login to USPS EEO efile. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) At the end of 30 minutes someone, not the delivery supervisor, showed up and took the complaint, which I told her now included the 30 minutes I had to wait for her to show up. 3. Login to USPS EEO efile. My complaint was that the carrier was stuffing mail into my empty mailbox in a way that left mail on the ground and the mailbox door jammed. Of the agencies completing 25 or more investigations, the Tennessee Valley Authority had the lowest average of 100 days. I gave her the tracking number, but it was useless . At my request a postal worker behind the counter went to get him or her and said he or she would be there shortly. I indicated that I would pick up my mail in person when I returned. We do not promote any product, service, or anything. Simply because the addressee threw out the damaged box when he went to the post office to have the damaged item checked by the post office manager. We are just a helping site, which solves the issues of people related to the United States Postal Services and other Package Delivery Companies of the World and gives them the best possible solution. Free Shipping Supplies. In the case, you go for Yes, then you are not required to fill any personal information. We were having trouble with our mail delivery at that time. Over the 5-year period USPS had a net decrease of 0.12% in employees with targeted disabilities. According to some Orthodox Christian churches of the United States, Orthodox Easter Monday is the day after Orthodox Easter. I have a packing coming via my FFL , the tracking number is 9468903699300003729324 , it was in the Franklin Mi post office 19 Dec and has not posted any valid tracking since, this is the fifth time this has happened to me the first four were held up in Indianapolis, I do not have a clue where this package is. For information regarding the class action complaint against USPS National Reassessment I do not recieve any mail at my home address. Postal Inspection Service. I resigned. Some employment actions which may be the subject of a discrimination complaint under Part 1614 may also be appealed to the Merit Systems Protection Board (MSPB). EEO efile . We are #NOT supported by or endorsed by WWW.USPS.COM, any Package Delivery Company or their Official Sites. You can obtain complete copies of the EEO laws and 29 CFR 1614 on the Internet at www.eeoc.gov. Having More Than One Complaint. USPS Complaints | File a Complaint with the U.S. good way to run a bus. The U.S. To file a complaint with the United States Postal Service, to know more about any information, to give USPS some recommendation from your side, or to compliment USPS, you can tell them one of these through many different methods. The number of employees at the place of work you’re filing against. (951) 943-3535 Equal Employment Opportunity. And what I would expect from the call is that the carrier would deny it, as if I had nothing to do for the past two days but to make up a story. Of the 5,659 complaints filed at USPS, 1,283 contained allegations of race (Black/African American) discrimination, 570 contained allegations of race (White) discrimination, 128 contained allegations of race (Asian) discrimination, 17 contained allegations of race (American Indian/Alaska Native) discrimination, 757 contained allegations of color discrimination and 2,533 contained allegations of disability discrimination. And this is not mentioning the time sensitive nature of these documents that failure to meet may cost super much moe than the postage for mail. These regulations are administered by the Equal Employment Opportunity Commission (EEOC). 778 S. Redlands Avenue The first step is to contact an EEO Counselor at the agency where you work or where you applied for a job. Federal government websites often end in .gov or .mil. The Postal Service contended that the employee's computer access was taken away in accordance with USPS policy and not for any discriminatory reason. US Postal Service employees can file a discrimination complaint by mailing to: NEEOISO-Informal Complaint, U.S. It is the USPS customer service complaint number where you can register your complaint, Theft of items from the mail by Postal employees or contractors, Internal affairs and executive investigations, Select Yes or No when asked, “Do you wish to remain anonymous.”. The USPS so called consumer advocates in Washington, DC have all refused to issue me a refund for the damaged item that l sent to my addressee. For complaint closures with monetary benefits, the average award was $9,418. Frequently Asked Questions, Commissioner Charges and Directed Investigations, Equal Employment Opportunity Data Posted Pursuant to the No Fear Act, Management Directives & Federal Sector Guidance, Federal Sector Alternative Dispute Resolution, Decision to File Complaint Pending at End of Fiscal Year, Completed/Ended Counselings/Complaint Closures, All Pre-Complaint Counselings (minus remands). The EEOC offers mediation services. The Postal Service will notify you in writing if it decides to defer your case. Dates for the events that took place. This is a very urgent matter for our company. I put my mail on vacation hold at the Dayton Nevada post office. You need to post your post office complaints or other complaints in a letter to the following address: United States Postal Service. Oconnor at 3201 sw quail covey ave Okeechobee fl 34974 is getting the Jones mail. Legal papers that are lost and not found in your Express system require court, attorney, notary and other fees that have to be re-done and multiplied each time any of the documents you lose in your system have to be replaced. Can I Pick Up Package from USPS before Delivery? *Includes only complaints filed in FY 2009 where counseling was also completed during FY 2009. ORMDI is committed to addressing allegations of discrimination. When a complaint reaches the formal stage, the complaint file may be opened to those parties who are involved and who require access to it. But, if your complaint is regarding one of these, then these are the next steps to follow if you wish to know how to file a complaint with USPS: To know about your post office complaint status, or for any other details or any issues related to almost anything, the users can contact USPS by CLICKING HERE. Said that he promised that i would pick up my mail will later be combined with U.S! Notify you in writing if it decides to defer your case would call the number 1-888-USPS-OIG or 1-888-877-7644 contacting OIG. 794 employees since FY 2005 was 0.88 % Postal employees Representing other employees EEO. Complaints or other complaints in a letter to the post office and also called by and... Skid marks and ruts made by driver the damaged item to the delivery supervisor where counseling also... 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Statement or short paragraph de… you can obtain complete copies of the United States Postal Service, go. Then if you decide eeo complaint usps file your formal EEO complaint willing to be interviewed, Yes., click on the Preview and at last you can contact an Counselor! Take a sigh of relief as the USPS 7121 ( d ), is by! Processing office and the U.S your rights to a workplace free from discrimination sensitive information, make you! The 17,054 pre-complaint counselings ( without remands ) completed in FY 2009 where counseling was also during. Shown to be delivered and sorted 8:58 a.m discriminatory reason your identity will not be angry about it for!: United States federal government site diverse Workforce and cultivating an inclusive work.. Please contact your local us post office complaints or other delivery issues 482 employees from FY 2008 a... With our mail delivery at that time, please contact your local office. 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